Donnelley Venue

Donnelley Venue review

Donnelley specializes in financial compliance and software solutions for clients around the world. The company is headquartered in Chicago, Illinois, United States, with 30 offices worldwide, including Toronto, São Paulo, New York, Beijing, and Hong Kong.

Donnelley Financial Solutions provides software for corporate advisors, investment companies, and other general solutions. They offer AI-powered analytics, virtual data rooms, reporting applications, content delivery, regulatory compliance, and dozens of other tools that help companies worldwide. Currently, the provider supports three languages: English, German, and French.A company sales representative can help with personalized DFIN Venue pricing. Donnelley’s representatives will estimate your business’s requirements and provide you with a customized quote.

Deployment

Unlike many other providers’ solutions, RR Donnelley data room does not have desktop or mobile applications. A Venue VDR is only available as a cloud or web-based application. While this may be a cumbersome drawback compared to providers with native apps, Venue data room still manages to keep up with its competition.

Designers created the product with a simple, user-friendly interface to make it easy to learn for new users. Collaboration within the platform is fast because the structure is very intuitive, and the tool is designed to simplify work.

The Venue virtual data room can be set up with a few clicks. After creating a deal room, it’s possible to immediately bulk upload all required documents to avoid unnecessary delays. The app saves all files in their native formats — without compressing them. This means that all formatting and quality will be preserved.

RR Donnelley’s Venue solution applies AI technology to automate tasks that would take much more time if done manually. The provider integrated its eBrevia tool into the VDR, making it even more powerful. For example, the solution can analyze 50+ files in less than one minute, instantly find relevant options during file searching, and extract 115+ data points. 

Additionally, the software provides detailed real-time analytics on user behavior so that administrators can monitor the activity within a Donnelley data room. These features detail which documents or files were viewed, downloaded, or printed.

Media Gallery

Venue data room pricing

Venue offers three data room plans: Business Room, Virtual Data Room, and Custom Room. 

• The Business Room provides storage for up to 10,000 pages, free and unlimited number of users, and basic data room features. 
• The Virtual Data Room plan costs €1,499/month, which is billed annually. This package provides storage for up to 25,000 pages, more advanced data room features, and tech support.
• The Custom Room plan allows you to have multiple virtual data rooms for extended or limited durations and handle larger page volumes. You can contact a company representative through their website for a personalized quote.

Support

Donnelley’s Venue client services are available 24/7 in 10+ countries worldwide. Clients can get in touch with a technical support specialist via a content form on the provider’s website or a country’s dedicated phone number. They also provide a separate email address for media inquiries.

The company provides customer support in multiple languages, including English, Chinese, Russian, French, and German. This ensures that global clients get high-quality assistance. Users can also contact a regional manager who will guide them through the product.

It is worth noting that DFIN has an extensive Knowledge Hub that contains company blog posts, reports, case studies, news, and webinars. Although there aren’t many troubleshooting materials, users will find a lot of tips for setting up data rooms to make work more efficient.

An additional page shares client success stories. It includes interviews with customers regarding their experience with Venue’s virtual data rooms. Other users address and explain how the product resolved their individual issues. Additionally, the page includes all available case studies covering Donnelley’s products.

Security

At Donnelley, security is always a top priority because the company specializes in the financial industry. To provide that level of data protection, the provider complies with multiple regulations and uses modern security features:

• ISO/IEC 27001:2013
• SOC2 Type II auditing and reporting
• 256-bit encryption
• Regular virus scanning using Symantec
• GDPR and HIPAA compliance

The company also applies multiple security measures on the user level. For example, the delayed invitations feature ensures hackers or frauds can’t add new users without authorization. 

The permissions system lets admins set restrictions for viewing, downloading, screenshotting, and printing documents within the data room. Simultaneously, each file is protected with dynamic watermarking. Such a watermark includes the viewer’s email, IP address, account name, or any other information.

Although Donnelley’s Venue product has never been hacked, its original company under the name of RR Donnelley did suffer an attack from hackers at the end of 2021. The company claims to have mitigated the data breach quickly, but no details of the attack have been released.