DocSend Data Room


Typical customers:

  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises

Seller: Dropbox

Year Founded: 2013

HQ Location: San Francisco

Free Trial: 14 Days

Demo: Yes

Multilingual: No

Not provided

DocSend Data Room review

DocSend is a San Francisco-based company developed by Russ Heddleston, David Koslow, and Tony Cassanego in 2013. DocSend not only provides a virtual data room, but also a number of advanced features, such as secure sharing, document analytics, dynamic watermarking, e-signatures, and NDAs. 

With those tools, you can control every aspect of your shared documents, receive actionable insights, prevent unwanted sharing, optimize agreements with a virtual signature, and sign your NDAs with just one click.

DocSend VDR software offers the ability to share multiple documents via a secure link, providing the users with all the needed information in one place. DocSend is easy to navigate due to its simple user-friendly interface. You can quickly find the right features that you will need to manage and collaborate on documents. 

DocSend data room not only provides some very notable features for efficient collaboration but also prioritizes security tools. You also get a personalized viewer experience that offers you the ability to customize each space for a more professional look and add digital watermarks to your documents. The functionality for secure and controlled access includes smart permission management and page-by-page analytics. 

DocSend offers free trials for three of the four plans they have, such as Personal, Standard, and Advanced. There is also an Enterprise plan, but for pricing, you need to contact the provider. Signing up automatically gives you a 14-day free trial. The company empowers entrepreneurs to take more control over their documents, that’s why they’re offering different subscription plans to choose from.



DocSend VDR is cloud software that is completely web-based. This means both you and your clients can receive immediate access to documents just whenever you need it. No additional software or plugin installation is needed. Also worth mentioning, the DocSend VDR allows for easy integration with popular cloud storage services like Box, Dropbox, Microsoft OneDrive, and Google Drive. 

There are no mobile apps available, meaning the VDR platform is not supported on iOS and Android. You can access DocSend VDR using operating systems like Windows and Mac.

  • Web-based
  • Windows
  • Mac


The DocSend help center will guide you on how to get started and provide you with all the needed information. You can easily sign up and you will automatically receive a 14-day free trial. You can also submit a request for a demo on the website by filling out the form. 

In the help center, you can find a detailed explainer regarding the trial period, limitations, and crucial things to consider when using a data room. There are also many useful materials available, such as market research, templates, and a fundraising network.

You will be able to find all needed instructions on settings and software within the help center. It’s accessible and easy to navigate. Once you feel the need to ask a question, you can check out the FAQ & Troubleshooting section. Searching through frequently asked questions allows you to get a quick answer. Follow the instructions provided to work out a troubleshoot that you might have.

You can also contact the DocSend customer support team via email or phone. There is also an option to submit a request to a company’s representative. You just need to fill out a form and a representative will reach out to you.



Data shared within DocSend is stored in certified data centers with Transport Layer Security of SOC 1 Type II, Soc 2 Type II, and ISO 27001. To make sure documents are protected, they are stored and encrypted using the AES 256-bit encryption.

DocSend enforces the best security practices for data since documents are stored behind a firewall and authenticated against the sender’s session every time a request for that document is made. Also, the credit card details used for the platform are not stored in the system. 

Security measures that DocSend offers when purchasing the advanced plan include: 

  • Document encryption with password protection
  • Viewer verification and whitelisting
  • Watermarking of an entire document
  • Mandatory NDA signature before viewing confidential documents

The company’s Privacy Team is responsible for handling the Privacy Program. To ensure employee comprehension they undergo background checks, sign and follow a code of conduct, and receive annual security awareness and privacy training.

Security Compliance:
  • SOC 1 Type II
  • Soc 2 Type II
  • ISO 27001