Year Founded: 2005
HQ Location: Redwood, USA
Free Trial: 14 Days
Box positions itself as a secure collaboration platform that provides a user-friendly workflow for teams worldwide. The company was founded in 2005 and is headquartered in Redwood City, California, US. The company has offices around the globe, including in the UK, Canada, Germany, France, and Sweden. Box boasts servicing nearly 100,000 companies — 68% of which are from the Fortune 500.
The Box collaboration platform includes such solutions as virtual data rooms, content clouds, cloud storage, workflow automation, online notes, e-signatures, API platform, and AI technologies to simplify daily work. In addition, the software is available in various languages, including English, German, French, Italian, and Mandarin.
Box pricing plans are divided into two sections: individual and business. Plan pricing depends on the number of features, users, storage capacity, and other factors. Most plans charge between 3€ to 42€ per user per month. If a company needs more than the standard subscription plans can offer, the Enterprise Plus plan provides a custom approach. A Box data room provides a free 14-day trial to test the service and all features.
This provider is suitable for teams and businesses of all sizes. There are basic solutions for single users and advanced features for full-fledged enterprises.
A Box virtual data room has desktop applications for Windows and macOS, mobile applications for Android and iOS, and a web-based version. All software appears to be intuitive and user-friendly, as multiple customer reviews state.
The tool comes with many features that benefit team collaboration and workflow. For example, users can easily structure the data room by creating folders and subfolders, indexing files, and managing every deal stage. Administrators can add other users to work within the data room with a few clicks. Also, the access control features ensure that confidential files remain secure.
Box uses AI and ML to speed up most processes. These technologies are called Box Skills. For example, the technology can automatically label images, transcribe speech to text, translate documents, and more. The best part is that the AI learns while interacting with your workflow, meaning it becomes faster and more efficient with each task.
Another important note is that the Box virtual data room supports over 1500 integrations with different services. You can empower your deal room with DocuSign, Office365, Adobe, Salesforce, Zoom, Google Workspace, and hundreds of others. Adding any application to your workflow is easy because the design team created the software to accept these apps with only a few clicks.
The Box technical support team is available 24/7. You can contact a specialist through a mobile phone number, email address, contact form, or a live chat. Each country has its own support team for quicker problem resolution.
Box also created an FAQ page that addresses common issues with usability, billing, and support while also providing general information. If users would prefer to resolve an issue on their own, they can navigate to a dedicated support page that includes educational videos, helpful articles, guides, forums, and Box’s posts.
Users can register at Box University, an educational project that holds courses, including topics such as setting up the VDR, general usage, and tips-n-tricks.
The company also holds live demonstrations to show how the platform works in real-life situations. Additionally, a representative will also help potential clients choose the best price plan for their business.
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Online Help Center
Box has many security layers, from general protection to access restrictions. The virtual data room provider has earned several certifications and complies with the following regulations:
The provider has many unique features regardless of whether using Box for storage or due diligence. For example, you can get complete control over your encryption keys with detailed usage reports. The company uses KMS from AWS to create, control, and encrypt keys.
Another feature, Box Zones, helps users comply with data residency obligations and store files in certain data rooms around the world. The process does not affect the user experience. Simultaneously, users get top-notch security measures to ensure data is always protected.
Advanced antivirus systems are employed within the data rooms, ensuring that no malware or any other threats can access the data. The technology scans content during all interaction stages, discovering potential vulnerabilities as early as possible.
It is also worth noting that Box uses the same standard features for protecting data on the user level. These include access controls, dynamic watermarking, print-screen button disabling, and others.
As of 2022, there have been no reports of Box being hacked or experiencing a data breach. Because of all of the security measures listed, it is safe to assume that this VDR is a secure solution.