Clinked Data Room

Clinked Data Room review

Clinked is a white label client portal and collaboration tool for teams, project groups, and business clients founded in Cambridge (UK) in 2011. It allows them to work efficiently on documents and files within a secure cloud environment from mobile or desktop devices. 

Clinked offers services designed for various industries with heavy loads of paperwork, such as finance, insurance, legal services, government, and accounting. 

Furthermore, their team developed the Clinked virtual data room, positioning their software as a valuable tool for audit businesses as well.

Clinked has a flexible 4-tier Clinked pricing plan (Lite, Standard, Medium, and Enterprise) so the owners of any businesses, no matter the size or location, can choose the one that fits best. The company accepts payments in USD, GBP, and EUR. The company also offers discounts for their monthly plans if billed annually (16%) or biennially (35%). 

Clinked offers free demos upon request, with an onboarding team ready to answer any questions during the demonstration and suggest the best plan based on your particular business needs.

Deployment

The Clinked software solution is accessible with only an internet connection. Clinked services are available on a desktop and compatible with iOS and Android mobile devices. 

Additionally, the company has applicable programming interface (API) documentation available for developers. This allows developers to integrate Clinked services into any business app or website using the Postman tool. After deployment, users will reap the benefits of Clinked services by improving team collaboration, data management, and client relationships. 

Clinked has the capability to manage synchronized users and groups and to monitor their communications. The software allows for secure uploading, storing, processing, and sharing of files between designated users. Moreover, it makes it easier to connect with clients and update tasks and events. 

The Clinked software synchronizes data with native mobile apps to deliver an uninterrupted service experience. This feature is particularly important for Clinked data room users that prioritize flexibility and data accessibility when choosing a virtual data room.

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Clinked data room pricing

Clinked offers four pricing plans, which include Lite, Standard, Premium, Enterprise. 

• The Lite plan costs $83 a month (if billed annually) and offers a portal for 100 members, 100 GBs of storage, and allows an unlimited number of guests.
• The Standard plan starts at $209 a month (if billed annually) and offers additional features.
• With a Premium plan for $416 per month (if billed annually), you’re allowed up to 250 members, 3TB of storage, and personalized email notifications.
• An Enterprise plan costs $836 a month, where you get all functionality with 1000 members, 5TB of storage, and a mobile app.

Support

Clinked won’t leave you hanging with a question after hours — they handle customer care with ease in several accessible ways. The Clinked client portal tool has a help center where clients can seek 24/7 assistance regarding issues with setups, management, collaboration, membership, and more. Clients can submit a ticket via a help form or contact Clinked representatives. In addition, they have an FAQ section so customers can try to resolve common issues on their own. 

Another support option is the Help & Learning Center, which includes resources for users about how to make the most of the Clinked software. By providing on-demand support and reference materials, the company ensures that its users understand how to access, set up, and maintain the software features that keep their business connected.

Security

Clinked software solutions provide top-notch security features — regardless of the plan. This is particularly important for Clinked VDR users that operate in industries with specific data processing requirements. 

Here’s how Clinked ensures data security:

• Two-factor authentication. This helps the company verify that it is an authorized user accessing the account.
• Complex password enforcement. The system requires new clients to set up a strong password by incorporating upper and lowercase letters, special characters, and numbers when creating an account. This helps to secure login information,  and better helps to prevent fraud or a data breach. 
• User and role-based permissions. Administrators can limit what data can be accessed and what actions users can perform. This ensures NDA compliance and secures the data. 
• Audit trail. This feature allows the creation of CSV files that track every activity regarding the user or file during active sessions. 
• Automatic account lockout. The client’s account will be locked after six unsuccessful efforts to log in, which decreases the chance of the account being hacked. 
• Secure encryption. With end-to-end 256-bit encryption in transit and AES encryption at rest, clients can rest assured that the information they process or share is well-protected
• Single sign-on (SSO). Authorized users can access the Clinked portal with their LinkedIn or Google Workspace (former G Suite) credentials, which simplifies the login process without compromising safety. 
• Automatic log-off. After 30 days of inactivity, accounts will automatically log out users. Additionally, there’s an option to set up an automatic log-off when leaving the portal. 
• Monitored logins. Administrators can view all sessions, including those in progress, and monitor login activities. This allows them to detect unauthorized sessions. 

With Clinked, you can choose between using private or public clouds for hosting solutions. For cloud hosting, the company uses Amazon Web Services (AWS), which is ISO 27001, SOC 1, SOC 2, SOC 3, PCI, FISMA, FIPS certified, and HIPAA compliant. This makes Clinked solutions suitable for use in industries with strictly regulated electronic paperwork. 

Clinked is also GDPR compliant, which is necessary for those businesses that process data coming from citizens or business entities residing or located within the European Union.

Clinked clients can select to use AWS servers in either Ireland (EU) or Virginia (US), depending on the regulatory obligations of the country their business is registered in. 

In addition, the server location can simplify compliance with the requirements of the country where your client’s business is located. This gives Clinked users more flexibility and freedom to collaborate with partners around the globe safely and securely.